We have set up consultation support desks
that stay close to every consulter
and to their diverse difficulties and anxieties.

At consultation desks for residents of prefectures and municipalities, we respond to various consultations about a range of concerns and troubles that arise in daily life, such as mental and physical problems. Centered on mental health consultation and health consultation, we provide support for all kinds of consultations.

• Children

  

  We provide professional support for the concerns of all children and their guardians, such as school refusal, bullying, school life, and worries about development, and we provide appropriate coordination as needed.

• Women

  

  We have established a reassuring consultation structure for concerns about spousal and family relationships and about women's work and daily life.

• DV / Sexual abuse

  

  We accept consultations regarding DV from spouses or partners and regarding sexual abuse. In either case, many situations are highly urgent, and because we have the know-how for emergency response, we respond promptly and appropriately.

• Work

  

  We respond to consultations from working people about workplace relationships and job concerns, as well as consultations during job searches. We provide advice on building a career and maintaining good relationships in the workplace.

• Family

  

  We provide support to resolve concerns and challenges within the family involving parents and children, siblings, relatives, and others.

• LGBTQ

  

  Respecting the diversity of sexuality and listening to the voices of those who suffer from prejudice and discrimination, we stay close to the feelings of those who consult us while also providing referrals to appropriate communities and guidance to medical institutions.

• Abuse Reporting Desk
  

  We respond to cases such as child abuse, abuse of people with disabilities, and abuse in psychiatric care. Many abuse cases are serious matters where every moment counts and require appropriate collection of personal information and coordination with relevant agencies; at the same time, we ensure the anonymity and safety of the reporter and respond with care. By receiving reports from citizens and relevant agencies and serving as a safety net where people can report and consult with peace of mind, we expand the circle of support.

• External consultation and
  whistleblowing desk for
  harassment and workplace misconduct
  

  We operate an external consultation and whistleblowing desk for public institutions such as government and local authorities, as well as corporations, to undertake efforts to prevent various human rights violations such as sexual harassment, power harassment, maternity harassment, and customer harassment. We respond in ways that protect the position of the reporter while leading to an improvement of the situation.