Article 1: Acquisition and use of personal information

  Regarding the acquisition and collection of personal information, after clarifying the purpose of use and obtaining the consent of the individual, we will acquire and properly acquire personal information appropriately and appropriately by legal and fair means within the range necessary to achieve the purpose of use.
  In addition, we will not use it for other purposes or provide or disclose it to a third party without the consent of the person, and we will take measures for that purpose.

Article 2: Compliance with laws and norms regarding personal information protection

  We will comply with applicable laws and regulations regarding the personal information we hold, guidelines set by the government, and other norms.

Article 3: Management and protection of personal information

  We will take reasonable safety measures against risks such as unauthorized access, loss, destruction, falsification, and leakage of personal information, and regularly review and correct them.

Article 4: Response to complaints and consultations

  If the person requests notification / disclosure / correction / addition / deletion / use and suspension / deletion of the purpose of use of personal information, or if a complaint or consultation is received, it is appropriate to follow the procedures prescribed by the Company.
  For the procedure, please refer to "Handling of personal information".

Article 5: Continuous improvement of personal information protection management system

  We will clarify the person in charge of protecting personal information, carry out in-house education and enlightenment activities, strive to thoroughly inform about the proper handling of personal information, etc., and continuously review and improve the management system.

Purpose of use of personal information

  (1) Purpose of use when personal information described in a document, etc. (including those by homepage, e-mail, etc., hereinafter referred to as "document") is directly obtained from the person himself / herself.

• Personal information of our EAP service users is for counseling at our contract counselors / consultants and affiliated counseling organizations, and for providing information on user support.
• Personal information of those who inquire about each of our businesses is to answer inquiries.
• Personal information of our employees is for personnel and labor management, business management, health management, security management, etc.
• Direct applicant information to our company is for recruitment work.

(* 1) EAP : Employee Assistance Program

  (2) Purpose of use when acquiring personal information from the person himself / herself by a method other than direct writing.

• For the implementation of stress check diagnosis work entrusted by our company.
• For education and advice to our employees, our contract counselors and consultants.
• Applicant information from Hello Work and private employment placement sites is for recruitment work.

1. Personal information protection manager

CEO Shinya Hanada
Email：support@workway.co.jp

2. Purpose of use of retained personal data

• Personal information of our EAP service users is for counseling at our contract counselors / consultants and affiliated counseling organizations, and for providing information on user support.
• Personal information of those who inquire about each of our businesses is to answer inquiries.
• Personal information of our employees is for personnel and labor management, business management, health management, security management, etc.
• The information of direct applicants to our company is for recruitment work.

3. Where to make complaints regarding the handling of retained personal data

  For inquiries regarding retained personal data, please contact the following window.

　　　　1-7-8 Sendagaya, Shibuya-ku, Tokyo 151-0051 Japan
　　　　WorkWay Inc.　Complaint Contact Window.
　　　　Email：support@workway.co.jp

4. About the authorized personal information protection organization that we join

  We do not have an authorized personal information protection organization to join.

5. Disclosure procedures

  For the procedures for disclosure, etc. of our company, please refer to "Procedures for disclosure, etc. of retained personal data" below.

1. Accepting requests for disclosure, etc.

(1) Please contact the following address.
　　We will send you a "prescribed form" by mail, so after arriving and agreeing to our "handling of personal information",
　　Please attach the necessary materials to the address below and mail or bring them with you.

　　　　1-7-8 Sendagaya, Shibuya-ku, Tokyo 151-0051 Japan
　　　　WorkWay Inc.　Complaint Contact Window.
　　　　Email：support@workway.co.jp

(2) Method of confirming that the person requesting disclosure, etc. is the person or his / her agent.
　　A) Confirmation that the person requesting disclosure, etc. is the person himself / herself will be confirmed by the person in charge of the complaint consultation counter using the documents for confirming
　　　the person specified below.

　　B) Confirmation that the person requesting disclosure, etc. is an agent is in addition to the documents confirming
　　　the person requesting disclosure, etc.
　　　　By voluntary agent, legal representative (underage guardian, adult guardian, parental guardian)
　　　　The person in charge of the complaint consultation counter confirms with the documents certifying the relationship between the person subject to disclosure and the agent and the documents confirming
　　　　the agent himself / herself.

　　C) Documents confirming the identity of the person and the agent shall be a copy of the certificate issued by the public institution with the example photo below.
　　　　a) Driver's license
　　　　b) Passport
　　　　c) My number card (front side)
　　　　d) Residence card or Special Permanent Resident Certificate

　　D) Documents certifying the relationship between the person to be disclosed and the agent are as follows.
　　　　a) In the case of a voluntary agent: A power of attorney stating that "the authority to receive the results of disclosure, etc. is delegated"
　　　　b) For underage guardians: A copy of the family register or a certificate of registered information (both within 6 months from the date of issue)
　　　　c) For adult guardians: Certificate of registration (within 6 months from the date of issue)
　　　　d) For parental authority: A copy of the family register or resident's card (both within 6 months from the issue date)

2. "Request for Disclosure, etc." Fee and its collection method

Only in the case of a request for notification of purpose of use or disclosure, an amount equivalent to the prescribed administrative fee will be charged separately for each request.
We will inform you of the amount of the fee and the collection method when you mail the "prescribed form".

3. Notification of examination results

We will inform you of the result of the examination in our company without delay by the following method.

　　　・ We will either mail it in writing or hand it to you.

Select one of the following appropriate methods to send the document.

　　・ The reply text will be mailed to the address of the registered person or legal representative.
　　・ We will reply to the email of the registered person or legal representative.